Head of Client Success ($140k-$170k + Equity) at VC-backed creator economy platform

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Head of Client Success (Creator Marketing)

Salary

$140k-$170k + Equity

Company Description

VC-backed creator economy platform

Job Description

You will lead a high-performing team of Campaign Managers overseeing large-scale creator marketing programs for top-tier brands. As a senior partner to CMO-level stakeholders, you'll manage over $2M in monthly spend, driving account retention and expansion while directly influencing product development and the company's long-term go-to-market strategy.

Location

New York, USA

Why this role is remarkable

• Lead the creator marketing strategy for some of the world's most recognizable brands and high-profile CMOs.
• Join a well-funded startup backed by top-tier VCs at a critical inflection point of hyper-growth.
• Directly shape the future of the product by translating high-level client needs into actionable technical roadmaps.

What You Will Do

• Oversee a team of 5–6 Campaign Managers to deliver world-class creator marketing execution and measurable results.
• Act as the senior client lead for high-value accounts, ensuring consistent retention and strategic account expansion.
• Manage $2M+ in monthly campaign spend while optimizing performance and operational efficiency across the department.

The ideal candidate

• Proven experience leading client success or account management teams within creator marketing or digital adtech.
• Strong track record of managing multi-million dollar budgets and driving growth for enterprise-level brand clients.
• Exceptional leadership skills with the ability to mentor managers and interface confidently with C-suite stakeholders.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.