Job Description

Join a hyper‑growth cybersecurity scale‑up that has grown from 5 to 70+ people in 5 years and is now the fastest‑growing Cybersecurity Platform worldwide, protecting 1.5M+ users in 5,000 organisations with 300+ partners. As Head of Sales BeNeLux, you will lead, structure and scale the account management function to maximise recurring revenue, reduce churn and grow key accounts in a product‑led, data‑driven environment. This role is ideal for a hands‑on leader and strategist who wants to shape the next growth phase of a SaaS scale‑up.

Why join?

Take full ownership of the account management vision & strategy in a fast‑growing B2B SaaS company.
Lead, coach and grow a high‑potential AM team, while staying close to the business through direct key account ownership.
Work with a unique, fully automated cybersecurity awareness platform that creates tangible impact for users and organisations.
Enjoy a flexible, scale‑up environment with real room to shape your role, your roadmap and your career trajectory.
Benefit from an attractive package including competitive salary, Flex Income Plan, high‑end company car, group & hospitalisation insurance and strong work‑life balance (hybrid, flexible hours).

Your Key Responsibilities

Lead, coach and motivate the account management team: set clear targets, define ways of working and foster collaboration and performance.
Own renewals and churn management: secure contract renewals on optimal terms, detect early churn signals and implement retention actions.
Co‑define and implement the account management strategy, acting as a sparring partner to the leadership team on recurring revenue and customer success topics.
Stay operationally involved by managing a portfolio of strategic key accounts, building senior relationships and deeply understanding client needs.
Use data, KPIs and reporting to steer decisions, optimise processes and continuously improve customer lifetime value and net retention.

Your Profile

Proven experience in a leadership role in Account Management, ideally within a B2B SaaS or subscription‑based environment.
Demonstrated expertise in renewals and churn management, with a track record of retention and expansion of existing customers.
Strong people leader with excellent coaching skills, able to inspire, challenge and develop an AM team.
Strategic thinker with a hands‑on mentality: comfortable designing strategy and executing it personally when needed.
Excellent communication skills in Dutch and English, with the ability to engage confidently at senior customer level.
Highly analytical and data‑driven, working comfortably with KPIs, dashboards and reports to support decision‑making.

Your Career Advisor

Your Career Advisor Wissem Is Available For Any Question

Téléphone : (+32) 2 342 03 00

Mail : [email protected]

LinkedIn : Wissem Ben Mariem