SPOC is a team of passionate professionals and curious minds, dedicated to helping businesses evolve and thrive with smart, impactful ServiceNow solutions. As a trusted ServiceNow partner since 2010, we’ve delivered over 300 successful projects, making us one of Europe’s leading ServiceNow-focused consultancies.
Briefly About What We Do
We specialize in end-to-end digital transformation – from expert advisory to full implementation – enabling organizations to automate workflows, improve efficiency, and adapt quickly to change. Our team brings deep technical expertise and genuine passion, delivering real results for our clients worldwide.
At SPOC, we’re building more than just a company – we’re creating a community grounded in our values: initiative, curiosity, autonomy, and respect. We value bold ideas, celebrate wins big and small, and support each other. Every voice matters, and each team member helps shape who we are today.
Your Role
As our Sales Director / Head of Sales, you will take ownership of an established sales system and lead its further growth in a company delivering complex B2B IT solutions and services.
You will manage a sales organization consisting of Key Account Managers, Inbound & Outbound Sales, and Presales, while working closely with technical teams, Delivery, and the Management Board.
This role is open not only to experienced Sales Directors but also to ambitious Sales Managers, Team Leaders, or Senior Account Managers ready to take the next step in their leadership career.
Key Responsibilities
🔸 Lead, develop, and manage the sales organization, including Key Account Management, Inbound & Outbound Sales, and Presales teams,
🔸 Own and continuously improve the Sales System, covering account management, pipeline management, lead generation, sales processes, and team standards,
🔸 Build and strengthen relationships with Clients, strategic accounts, and our technology partner, ServiceNow, supporting long-term business growth,
🔸 Monitor and optimize sales performance through KPIs, forecasts, dashboards, pipeline reviews, and data-driven decision-making,
🔸 Collaborate closely with Presales, Delivery, and technical teams to ensure successful execution of business opportunities and customer projects,
🔸 Drive continuous improvement through process optimization, automation, AI adoption, and regular reporting to the Management Board.
Skills We Are Looking For
🔸 Proven experience in sales leadership or strong potential for stepping into a Sales Director role, ideally in complex B2B IT environments,
🔸 Deep understanding of consultative B2B sales, including Key Account Management and Strategic Account Management,
🔸 Strong analytical and data-driven mindset, with the ability to work effectively with KPIs, dashboards, forecasts, and pipeline analysis,
🔸 Process- and systems-oriented thinking, including the ability to assess sales effectiveness, identify bottlenecks, and improve performance,
🔸 Strong collaboration and stakeholder management skills, with experience working closely with Presales, technical teams, Delivery, and senior leadership,
🔸 Openness to change, innovation, and modern sales practices, including automation and practical use of AI in sales.
What We Offer
🔝 A leadership role with strategic impact in a fast-growing international company,
💰 Competitive compensation with performance-based bonuses,
📃 Full flexibility in employment form (B2B or employment contract),
💻 Hybrid work model (remote + occasional onsite collaboration),
🚀 Clear autonomy in decision-making and access to top management,
⚕️ Private medical care, company car, sports package, team-building events, and more,
🌱 An agile, non-corporate work environment focused on growth and innovation.
Why ServiceNow at SPOC
Our perks Benefit card
Bet on sports activities with the Multisport Plus card. Our internal sports initiatives will help to motivate you.
Flexible hours
You can adjust your working hours to your job duties. All you need to do is get along with your team.
Private medical care
Health is the crucial thing and it is important that you never run out of it. And if necessary, we offer access to private medical care.
English lessons
So you're never at a loss for words, neither on vacation nor at work, take advantage of individual or group lessons with an english language instructor.
Trainings
We don't expect everyone to know everything, which is why we offer a wide range of training courses, so that skill development feels natural for everyone.
Work as you like
Most of us work in a home office mode, but if you prefer to work in one of our offices, they are located in the city centers.
Career paths
We have a planned career path for everyone, but at the same time we respect the plan you see for yourself.
Integration trips
What after work? We can have fun, but the rule is that what happened at the party stays at the party.
Kudos
We appreciate the smallest initiatives (which make our work better thanks to them).
Questions? Reach Out Maria Krawczyk
Recruitment Specialist at SPOC