THIS IS US

Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name Dott and to integrate all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com

Full-time, pernament role.

THE ROLE AND YOUR IMPACT AT DOTT

Ops Management: Recruit, train, and manage the team of OM of your region. This includes the people and performance management.
Ops Partners Management: Manage a portfolio of external partners, source, contractualise and onboard.
KPI tracking: Define Operations Managers’ KPIs, and follow up with them, help the team to define the priorities, with a focus on the highest-impact levers, develop plans to achieve regional targets, and track progress towards the goals that have been set for your region
Analytical support: Provide analytical support to local OMs, including the use of Looker, Excel, and other analytical tools. Derive insights and action plans from detailed ops metrics analysis
Product & process compliance: Ensure that new product features and all related operations are rolled out smoothly in local markets and that local ops teams comply with DOTT processes and standards (e.g HR, Legal, Safety)
Communication & best-practice sharing: Identify and foster best practices across his region and between local markets. Identify, prioritize, and escalate product feature requirements for continuous improvement.
Ops improvement initiatives: Cross-functional Project management: operations improvement initiatives & innovation fostering through facilitating experiments in local markets
Region development & planning: Forecasting, budgeting activities, & tender related activities to ensure sustainable growth
Revenues & cost tracking: closely work with the controlling department to rein in cost discipline within your scope of operations, and ensure variance to budget is understood and acted upon

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

5+ years’ experience in operations management, consulting, manufacturing, engineering, or in a startup/entrepreneurial role
Prior experience in the mobility, transport, or logistics industry (e.g. Uber, Deliveroo) is preferred
Strong people management and performance management skills
Analytical & data-driven; knowledge of data tools & visualisers (e.g. Excel/Google Sheets, Looker, Tableau, Kepler, SQL)
Previous project management experience is a plus
Organized and structured mentality; comfortable working in a fast-paced and demanding environment
Conflict management
Excellent communication skills in English & Italian (oral and written)

SALARY

70.000€ - 80.000€ annually/gross

THIS MAY INSPIRE YOU

💻 Our one-time home office bonus upon your start to create your ideal home office setup
📚 Our annual learning & development budget
🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes
☀️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more
🌴 Our sabbatical program
⏳ Our flexible hours and remote working option
🏳️‍🌈 Our diversity and inclusivity initiatives and programs
🎉 Our public holiday swap, with which you can switch two public holidays to another day
🌍 Our voluntary day off for charity work
benefits may vary depending on country and position

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.