About Edge

Edge is a fully managed remote workforce platform for high-compliance industries — healthcare, dental, insurance, and accounting. We are not a staffing agency. We are workforce infrastructure. We source, certify, train, place, and support world-class remote professionals through Edge Campuses, Edge Edu, and a full compliance stack including HIPAA, SOC 2 Type II, and ISO 27001.

About the Role

This is one of the most critical roles at Edge.

You will own the top of the talent funnel — the supply engine that ensures the right professionals are available before client demand materializes. This includes defining what “good talent” looks like, forecasting how much talent we need, building and managing sourcing pipelines, and leading the team responsible for execution.

Think of this as demand generation for talent supply — where success is measured by how fast and accurately we can match clients with pre-qualified professionals.

This is a high-ownership, high-accountability leadership role with direct impact on revenue delivery and client success.

What You’ll Own

Talent ICP and Qualification

You define what “great talent” looks like and operationalize it across the organization.

Build Talent ICPs for each core role category (medical assistants, dental billing, insurance CSRs, bookkeepers, and more)
Analyze data from 1,000+ placed professionals to identify success predictors (experience, certifications, prior employers, tools, industry background)
Define sourcing strategies based on data-driven insights — target companies, communities, and channels accordingly
Set clear qualification criteria that sourcing teams can execute consistently
Continuously refine ICPs based on placement outcomes and client feedback

Demand Forecasting and Supply Planning

You own the supply number — always.

Partner with Sales and Marketing to translate pipeline into talent demand forecasts
Model expected close rates, multi-seat deals, replacement demand (Edge Talent Guarantee), and churn-based re-entry supply
Maintain a rolling forecast of talent demand vs. supply across all categories
Ensure buffer capacity (including 40%+ contingency) is always built into planning
Proactively identify gaps before they impact delivery timelines

Funnel Volume and Pipeline Management

Volume is the foundation of quality.

Drive high-volume sourcing pipelines across all role categories
Own sourcing channel strategy (active + passive) to consistently meet pipeline targets
Build feedback loops with Sales and Account teams to improve quality over time
Track and optimize funnel metrics including:
Applications
Qualified candidates
Pipeline coverage ratio
Time-to-match
Continuously improve sourcing efficiency and conversion rates

Team Leadership and Accountability

You build and lead the engine.

Manage and develop the Talent Marketplace and sourcing team
Set clear weekly and monthly performance targets aligned with demand forecasts
Establish strong accountability systems across the team
Coach for outcomes, not activity
Remove blockers quickly and ensure execution velocity remains high

What You’ll Need

Must-Haves

5+ years of experience in talent acquisition, workforce operations, marketplace supply, staffing, or similar high-volume hiring environments
Strong analytical mindset with experience working on forecasting, pipeline metrics, or CRM/ATS data
Proven ability to build and scale high-volume sourcing pipelines
Experience working cross-functionally with Sales and Marketing on demand planning or workforce forecasting
Track record of managing, mentoring, or leading teams
Ability to operate in fast-paced, high-pressure environments with measurable output

Nice to Have

Experience in marketplace businesses or supply-demand matching models
Exposure to remote-first or global talent operations
Experience in healthcare, dental, insurance, or accounting staffing
Familiarity with structured hiring systems, CRM/ATS platforms, and sourcing tools
Strong systems-thinking and process design capability

Who Thrives in This Role

You think like a supply chain operator, not just a recruiter.

You are obsessed with numbers — pipeline coverage, forecast accuracy, and time-to-fill. You build systems that scale beyond individuals. You understand that talent supply is what enables every client commitment to be fulfilled.

You are fast, structured, and highly accountable. You escalate problems early. You prioritize volume first, then optimize quality through feedback loops. You are comfortable with pressure because you understand the impact is direct and immediate.

Why It Matters

We've placed thousands of professionals across 500+ businesses. 97% of our clients had never successfully hired remotely before Edge. They trusted us to have the right person ready. This role is what makes that promise real.