Key Responsibilities:

1. Strategic Technology Leadership:

Develop and lead the IT strategy aligned with the company’s commercial and operational goals.
Drive digital transformation initiatives to improve speed-to-market, reduce costs, and enhance user experience.
Provide leadership on the use of emerging technologies such as AI/ML, IoT, and automation.

2. SAP and Application Management:

Oversee ERP (SAP) systems that enable end-to-end visibility across the supply chain, from procurement and production to distribution P2P & Financials Integrations.
Manage Other Applications like HRMS, enhance technological tools and real-time data analytics tools like Power BI demand forecasting, inventory optimization, and financial control.
Adopts & implement the new technologies and projects.

3. DMS and SFA:

Manage DMS & SFA tools for the General Trade, Modern Trade, & Overseas Market.
Enable agile Sales & marketing, product development, and pricing strategies using real-time insights.
Integrate retailer relationship management (CRM), loyalty programs, and e-commerce platforms with back-end systems.

4. Cybersecurity and Compliance:

Lead the enterprise cybersecurity strategy to protect sensitive consumer, trade, and financial data.
Ensure compliance with industry regulations (e.g., GDPR, data privacy, ISO standards) across global markets.

5. IT Governance and Infrastructure:

Oversee enterprise architecture, cloud infrastructure, ERP systems (e.g., SAP, ), and business applications.
Establish strong IT governance, ensuring service continuity, system performance, and data integrity.
Develop and manage the IT budget, ensuring effective cost control and ROI on technology investments.

6. Financial (The "Value" Metrics)

IT Spend vs. Revenue: Keeping IT operational costs within a defined percentage of total revenue while scaling.
Project Delivery: Percentage of digital transformation projects (e.g., Cloud migration, AI-based forecasting) delivered on time and within budget.
Automation Quotient: Reduction in manual man-hours for reports (e.g., shifting from manual Excel trackers to automated real-time dashboards).

7. Team Leadership and Development:

Build and lead a high-performing IT organization with expertise across digital, analytics, infrastructure, and cybersecurity.
Promote a culture of innovation, collaboration, and continuous improvement.

8. Stakeholder and Vendor Management:

Act as a business partner to the C-suite and business unit heads, translating strategic goals into technology initiatives.
Manage strategic relationships with external vendors, partners, and technology providers.

Qualifications:

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (MBA or Master’s preferred).
Experience: 12–15 years, with at least 5 years in a leadership role within FMCG or Retail.
Tech Stack Knowledge: SAP (S/4HANA preferred), SFA/DMS tools, Cloud Infrastructure (AWS/Azure), and Data Security frameworks.
Proven experience leading IT operations and digital transformation in a high-volume, fast-paced industry.
Strong understanding of ERP systems, supply chain management tools, and business intelligence platforms.
Familiarity with consumer-focused technologies, e-commerce integration, and data privacy regulations.

Key Competencies: