The Global Head of Facilities & CREST (Corporate Real Estate, Security & Transportation) is responsible for management and operation of all aspects of the facilities function, including but not limited to: building maintenance/operations; housekeeping; events; set-up/support for client visits; security and access control; employee transportation; Travel Desk; Front Office; work space optimization; Hotel / Guest House booking, business continuity, and immigration back end support etc. across all of offices / locations.
The person is responsible for developing and managing the Facilities budget across all global offices and ensure all services are provided in a cost-effective manner.
The person will work closely with the Group CFO to develop long-range plans for the maintenance and improvement of facilities globally, develop and implement global facility related policies/procedures, facilities management tools for automation of facilities processes and related vendor management.
The person will reportto the Group CFO and is a member of the global operations Leadership Team; and shall be responsible for hiring, training and supervising team of facility managers and support staff across regions and ensure team’s performance meets Company Global standards.
Duties & Responsibilities -
- Develop and implement long-termfacility plans that align with the Company global business goals and within budget for all facility related expenses.
- Develop and implement policies/procedures/ automation tools, build vs buy analysis for the efficient operation of all Company facilities globally.
- Investigate availability and suitability of options for new premises.
- Ensure the buildings meet HSE requirements to keep staff safe; Ensurecompliance with all local, state, and labor laws / regulations related to commercial real estate. Oversee the security of the facilities and develop emergency response plans & business continuity globally.
- Negotiate and manage contracts with vendors and service providers. Ensure project management | supervising and coordination of work of vendors and contractors.
- Oversee the maintenance and repair, cost reduction strategies of all facilities, equipment, energy usage and systems globally.
- Serve as the point of contactfor all facility-related issues globally.
- Handle Employeeinquiries and complaints in a professional and courteous manner
- Supervise the facility staff and providetraining and development opportunities
Required Skills and Qualifications -
- Any bachelor’s degree / engineering / MBA, or relatedfield
- 20+ years’ experience in facilities management and / or similar roles
- Expertise in all aspectsof commercial real estate, includingproject design
- Proven track record of successful budgetdevelopment and oversight.
- Strong ProjectManagement and Technical Planning of Real estate and IT infrastructure
- Demonstrated abilityto lead and motivate a team
- Excellent communication, interpersonal, and customerservice skills
- Strong organizational, time-management, and multitasking skills