Head of Digital Workplace & Employee Experience

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

We are looking for a Head of Digital Workplace & Employee Experience to lead the strategy, evolution and delivery of workplace technology services across LOEWE globally. In this role, you will be responsible for creating a seamless and engaging technology experience for employees, ensuring that digital tools and services support collaboration, productivity and creativity across our corporate, retail and creative environments.

Your role will be:

• Define and drive the Digital Workplace strategy, ensuring technology services support business priorities and employee needs.
• Lead and develop a global team responsible for workplace services, user support, collaboration tools and employee technology experience.
• Continuously improve the digital experience of employees by promoting user-centric solutions and new ways of working.
• Oversee the delivery of reliable, efficient and scalable workplace services across all regions.
• Drive the adoption and optimization of productivity and collaboration tools, supporting employees throughout their technology journey.
• Partner closely with business and technology stakeholders to understand needs and deliver impactful solutions.
• Lead workplace transformation and innovation initiatives, identifying opportunities to improve services, processes and employee satisfaction.
• Manage key technology partners and vendors, ensuring high service quality and strong business value.
• Monitor performance, service quality and employee feedback, driving continuous improvement across workplace services.

What is important for the role:

• Significant experience leading Digital Workplace, End-User Services, Employee Experience or IT Service Delivery functions within an international environment.
• Proven experience managing and developing global teams and driving large-scale transformation initiatives.
• Strong understanding of workplace technologies, collaboration platforms, endpoint management and user support services.
• Experience working in customer-centric, retail, luxury or fast-paced global organizations is highly valued.
• Strong leadership skills with the ability to inspire teams, influence stakeholders and drive change.
• Excellent communication and stakeholder management skills, with the ability to build trusted relationships across all levels of the organization.
• Strategic mindset combined with a hands-on approach to execution and problem-solving.
• Passion for creating exceptional employee experiences through technology.
• Fluent English is required; additional languages are a plus.

About us:

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

If you think this role is made for you, please send us your CV!