Head of Anti-Fraud

SysPay Limited is a licensed payment institution specialising in solutions for the hospitality and e-

commerce sectors. We are excited to offer a fantastic opportunity for a motivated Head of Anti-Fraud

to join our team in Malta.

SysPay serves a diverse range of professional clients across Europe, offering services including credit

card verification, payment processing, open banking, payment accounts, and e-money solutions. Our

services are delivered within a fully compliant infrastructure regulated by the Malta Financial Services

Authority. SysPay is a technology-driven, dynamic, and multicultural company dedicated to innovation

and excellence in payment solutions.

The Role:

We are seeking an experienced and proactive Head of Anti-Fraud to lead our anti-fraud function. The

role has a dual reporting line to the MLRO / Compliance Officer and to the CEO. The successful

candidate will own the design, implementation and continuous improvement of SysPay’s anti-fraud

framework. The ideal candidate will possess a deep understanding of fraud typologies, payment

processing flows and the regulatory environment of an EMI. This role is key to protecting our

operations, our merchants and maintaining the confidence of our customers and regulators.

Key Responsibilities:

Fraud Prevention & Detection:

• Develop and implement a comprehensive anti-fraud framework, including policies,

procedures and controls covering merchant fraud, transactional fraud, account takeover

and chargeback fraud.

• Conduct regular reviews and assessments of fraud exposure across merchants and

payment flows, ensuring alignment with PCI DSS, EBA guidelines and MFSA

expectations.

• Collaborate closely with Compliance, Operations, Account Management and IT to

ensure anti-fraud considerations are embedded in onboarding, monitoring and

merchant lifecycle management.

Anti-Fraud Strategy:

• Design and oversee anti-fraud programs, including the selection, implementation and continuous tuning of fraud monitoring and detection tools (e.g., Fraudio, Ballerine or equivalent).
• Analyse fraud trends and patterns to proactively address emerging threats and vulnerabilities.
• Work closely with law enforcement and regulatory agencies to report and investigate fraudulent activities.

Team Leadership:

• Lead, mentor, and develop a team of anti-fraud analysts, ensuring continuous professional growth and performance excellence.
• Foster a culture of risk awareness and compliance throughout the organisation.

Reporting & Communication:

• Prepare and present regular anti-fraud reports and KPIs to the MLRO, senior management and the board of directors.
• Ensure transparent communication of risk policies and procedures across all levels of the organisation.

Requirements:

• Bachelor’s degree in finance, Business Administration, Law or a related field; advanced degree or relevant certifications (e.g., CFE, ACAMS, ICA) are strongly preferred.
• Proven experience in fraud prevention, fraud investigation or anti-fraud operations within the financial services or payment processing industry, ideally within an EMI, acquirer or PSP environment.
• Hands-on experience with fraud monitoring and detection platforms (e.g., Fraudio, Ballerine or equivalent), including the ability to define rules, tune scoring models and interpret transactional data.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Solid knowledge of card scheme rules (Visa, Mastercard, AMEX), PCI DSS, EBA guidelines and AML/CFT regulatory requirements applicable to anti-fraud activities.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Good verbal and written communication skills in English. French, is a plus.

What we offer:

• An attractive remuneration package commensurate with qualifications and experience;
• The opportunity to work within a multicultural team, in a fast-growing International company, where expertise and professional dedication are rewarded with career development within the company.
• Opportunities for professional development and career advancement.

Benefits:

• Free space for innovation and independent action in a fast-growing international company with a promising future.
• Short decision paths and flat hierarchies in an open work atmosphere.
• We’ll keep you healthy with an allowance for your membership in fitness and sports clubs.
• Private Health Insurance

If you are interested in this exciting opportunity, please submit your application today [email protected]!

Apply now with your:

• CV (PDF) or LinkedIn profile.
• Earliest starting date.
• Salary expectation.