Job Description

Must Have Technical/Functional Skills:

5+ years of experience in software engineering, AI/ML engineering, or technical consulting in

enterprise software environments

2+ years of hands-on experience with large language models, prompt engineering, and AI agent

development—not just using AI tools, but building production systems on top of them

Demonstrated expertise in prompt engineering techniques: chain-of-thought reasoning, structured

output generation, few-shot/zero-shot patterns, context window management, and systematic prompt

evaluation

Strong understanding of professional services delivery operations: how engagements are scoped, sold,

estimated, staffed, and delivered

Experience with API design, system integration, and building data pipelines that connect AI outputs to

enterprise workflows

Proficiency in Python, JavaScript/TypeScript, or similar languages used in AI agent development and

automation

Understanding of ServiceNow platform architecture, data models, and configuration patterns
Excellent communication skills—ability to translate technical AI capabilities into business impact for

non-technical stakeholders

Experience working in agile, sprint-based environments with measurable delivery outcomes

Salary Range: $64,000 - $140,000 a year