Job Title: Generative AI Specialist

Location: Onsite in Charlotte, NC

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Descriptio**

nWe are at the forefront of technological innovation, dedicated to creating cutting-edge solutions that transform industries. We are seeking a highly skilled and motivated GAI Expert to join our dynamic team. If you are passionate about generative AI, large language models (LLMs), and the latest advancements in agentic technologies, we want to hear from you

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Job Summa

ryAs a GAI Expert/Software Engineer, you will be responsible for building an application that generates code, pipelines, and creates web applications automatically via prompts. You will also play a key role in enhancing our contact center operations using generative AI frameworks. This role requires a deep understanding of AI, machine learning, and software engineering principles, as well as a strong foundation in writing maintainable, testable, and modular cod

e.
Key Responsibilit

iesDesign, develop, and maintain applications that generate code, pipelines, and web applications automatically via prompts using generative and agentic
AI.Enhance contact center operations by integrating generative AI solutions that improve customer experience and operational efficien
cy.Apply software design principles and common patterns to write clean, maintainable, and scalable co
de.Leverage unit testing frameworks to ensure code quality and reliabili
ty.Experiment with and implement cutting-edge LLM agentic technologies to enhance application capabiliti
es.Collaborate with cross-functional teams and business stakeholders to accelerate adoption of AI-powered too
ls.Implement GAI solutions in alignment with Duke Energy AI Polici
es.Conduct R&D to explore new AI techniques and future technologies such as blockchain and quantum computi
ng.Optimize and fine-tune AI models for performance, scalability, and accura
cy.Provide technical guidance and mentorship to junior team membe

rs.
Required Qualificat

ionsBachelor’s degree in Computer Science, Information Systems, or related discipline; or 8 years of equivalent work experience in lieu of a deg
ree.2–3 years of hands-on experience with generative AI implementati
ons.4–5 years of experience in software engineer
ing.Strong understanding of Python and ability to quickly learn new framewo

rks.
Preferred Qualifica

tionsProven experience in software engineering with a focus on AI and machine lear
ning.Experience with agentic technologies and their applicat
ions.Familiarity with generative AI frameworks and
LLMs.Knowledge of natural language processing (NLP) and computer vi
sion.Experience with DevOps practices and tools for C
I/CD.Strong programming skills in Python, React, Ang
ular.Experience with AWS cloud platform and serv
ices.Familiarity with modularized, testable code and unit testing framew
orks.Appetite for continuous learning and staying current with emerging AI technolo
gies.Excellent problem-solving, communication, and collaboration sk
ills.Years of Experience: 12.00 Years of Exper

ience