Experience: 4+ yrs

Role Overview

We are looking for a Voice Bot Developer to design, build, and optimize intelligent voice-based conversational systems. You will work on creating natural, scalable, and efficient voice interactions using speech recognition, NLP, and AI technologies.

Key Responsibilities

Design and develop voice bots using platforms like Google Dialogflow, Amazon Lex, or Microsoft Azure Bot Service
Build conversational flows, intents, entities, and dialogue management systems
Integrate speech-to-text (STT) and text-to-speech (TTS) services
Connect voice bots with backend systems (APIs, databases, CRM tools)
Optimize conversation design for better user experience and accuracy
Monitor bot performance and continuously improve based on analytics
Implement multilingual and regional language support where required
Ensure security, scalability, and reliability of deployed solutions

Required Skills

Experience with NLP and conversational AI concepts
Hands-on experience with STT/TTS technologies
Familiarity with REST APIs and cloud platforms (AWS, GCP, or Azure)
Understanding of dialogue design and user intent mapping
Debugging and performance optimization skills

Preferred Skills

Experience with frameworks like Rasa or Botpress
Knowledge of machine learning basics
Experience in voice UX (VUX) design
Exposure to telephony integrations (e.g., SIP, IVR systems)
Familiarity with analytics tools for conversational insights