Experience: 4+ yrs
Role Overview
We are looking for a Voice Bot Developer to design, build, and optimize intelligent voice-based conversational systems. You will work on creating natural, scalable, and efficient voice interactions using speech recognition, NLP, and AI technologies.
Key Responsibilities
- Design and develop voice bots using platforms like Google Dialogflow, Amazon Lex, or Microsoft Azure Bot Service
- Build conversational flows, intents, entities, and dialogue management systems
- Integrate speech-to-text (STT) and text-to-speech (TTS) services
- Connect voice bots with backend systems (APIs, databases, CRM tools)
- Optimize conversation design for better user experience and accuracy
- Monitor bot performance and continuously improve based on analytics
- Implement multilingual and regional language support where required
- Ensure security, scalability, and reliability of deployed solutions
Required Skills
- Experience with NLP and conversational AI concepts
- Hands-on experience with STT/TTS technologies
- Familiarity with REST APIs and cloud platforms (AWS, GCP, or Azure)
- Understanding of dialogue design and user intent mapping
- Debugging and performance optimization skills
Preferred Skills
- Experience with frameworks like Rasa or Botpress
- Knowledge of machine learning basics
- Experience in voice UX (VUX) design
- Exposure to telephony integrations (e.g., SIP, IVR systems)
- Familiarity with analytics tools for conversational insights
